Assess Your Business. Understand Your Opportunities. Scale What Works.

Everyone in our business understands where we're going and what matters most.

Everyone understands our priorities and how they contribute to them.

We have the discipline to stay focused on the priorities that create the greatest impact.

We have identified the high impact practices that consistently produce our best results.

Our high impact practices are clearly defined and easy to understand, teach, and replicate.

Our high impact practices are consistently replicated across the business.

Roles, responsibilities, and decision making authority are clearly understood across the business.

Strong performance is consistently achieved across all teams, not just a few individuals or departments.

When one team consistently outperforms another, we identify, share, and replicate what made them successful.

We continually challenge complexity and look for simpler ways to achieve better results.

Our high impact practices are documented in clear processes that are easy to understand and follow.

Our processes help people become productive quickly and consistently.

Our processes help our teams consistently achieve the level of performance we expect.

Everyone understands how to use our processes to consistently achieve the results expected of them.

We consistently measure the activities that have the greatest impact on our results.

We solve recurring problems by improving our processes rather than repeatedly correcting the same issues.

Improvements made in one area of the business are intentionally shared and replicated across the business.

Critical knowledge and best practices are consistently shared across the business so they are not dependent on one person or team.

Leaders consistently use regular leadership conversations to reinforce what matters most.

Leaders consistently know how the business is performing against the priorities and key measures that matter most.

Leaders respond to performance by recognizing success, coaching improvement, removing barriers, and providing the support people need to succeed.

Leaders consistently develop their people's capability so they continue to grow and improve their performance.

Leaders intentionally develop other leaders to strengthen the business as it grows.

Leaders consistently adapt their leadership approach to strengthen people, systems, and execution as the business grows.

Leaders consistently strengthen the business by improving how people, systems, and processes work together.